Cycad Mad Nursery

Shipping & Returns

Shipping

  • We ship nationwide within South Africa.
  • Shipping costs are calculated based on plant size, weight, and destination.
  • We use reputable couriers experienced in plant transport.
  • Estimated delivery: 2–5 business days after payment confirmation.
  • Plants are carefully packaged to survive transit.

Returns

  • We guarantee plants are in the condition described at time of dispatch.
  • If a plant arrives damaged due to shipping, please photograph it immediately and contact us within 48 hours.
  • Returns are handled on a case-by-case basis. We stand behind our plants.
  • Live plants cannot be returned once accepted due to biosecurity regulations.

For specific questions, please contact us on WhatsApp before purchasing.